Improve your profile
Make Your BBB Business Profile Work Harder
Your BBB Business Profile gives customers a trusted place to learn about your company. Keeping it complete and current helps consumers better understand who you are, what you do and how to contact you.
Good, Better, Best
Work your way up. Each level makes it easier for a customer to choose your business.
Good
- Business address
- Phone number
- Business logo
- Website
- Email address
Better
Everything above plus:
- Products and services
- Social media profiles
- Hours of operation
- Service area
Best
Everything above plus:
- Photos
- Videos
- Refund policies
- Customer service policies
- Detailed information that helps consumers understand the business
What should I do?
Focus on the details customers look for most.
Business Logo
Use a clear, current logo so customers can quickly recognize the business.
Photos & Videos
Use real photos of your team, work, storefront, vehicles, products or services.
Products & Services
Clearly explain what the business actually provides.
Contact Information
Keep your website, phone, address, email and hours current.
Service Area
Make it clear where the business operates.
Social Media
Connect active social profiles when available.
Business Policies
Make important customer service, return or refund policies easy to understand where applicable.
How does BBB help?
BBB provides step-by-step guidance for setting up and maintaining your Business Profile, plus resources for Accredited Businesses.
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